Privacy Policy
This Privacy Policy explains how QuantaCade collects, uses, stores, shares, and protects information when you use QuantaCade.com, including our games, memberships, checkout, leaderboards, giveaways, forums, support tools, and related services.
1. Information We Collect
We may collect the following categories of information:
Account Information
When you create or use an account, we may collect:
- Name
- Username
- Email address
- Password credentials stored through Joomla authentication systems
- Account status
- Membership status
- User group/access information
- Profile information you choose to provide
Membership and Payment Information
When you purchase or manage a membership, we may collect:
- Selected plan
- Subscription status
- Billing period
- Payment provider identifiers
- Transaction, subscription, vault, or webhook references
- Payment status, failed payment status, cancellation status, refund status, or chargeback status
Payment card details are processed by PayPal or other payment providers. QuantaCade does not intend to store full payment card numbers on its own servers.
Gameplay and Reward Information
When you play games, we may collect:
- Game sessions
- Scores
- Events during gameplay
- Difficulty level
- Game duration
- Points earned
- Leaderboard entries
- Badge or achievement activity
- Reward validation results
- Game history
- Anti-cheat/security review data
- Audit trail activity
Giveaway and Prize Information
When you enter or win a giveaway, we may collect:
- Entry records
- Eligibility data
- Winner status
- Claim messages
- Information needed to verify eligibility or deliver a prize
- Communications between you and QuantaCade about the prize
Communications
We may collect information you submit through:
- Support messages
- Giveaway claim threads
- Contact forms
- Forum posts
- Profile messages
- Administrative communications
Device, Log, and Security Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring URLs
- Pages visited
- Date and time of activity
- Session identifiers
- Cookie or local storage data
- Error logs
- Security and anti-abuse signals
- Honeypot, decoy, validation, or suspicious-session data
2. How We Use Information
We use information to:
- Operate QuantaCade
- Create and manage accounts
- Authenticate users
- Provide games and site features
- Process memberships and subscriptions
- Confirm payment status
- Manage access to reward-eligible features
- Validate scores and gameplay
- Award or withhold points, badges, leaderboard entries, giveaway entries, or rewards
- Detect cheating, fraud, abuse, automation, or security threats
- Run giveaways and prize claim processes
- Provide customer support
- Send account, membership, gameplay, giveaway, support, or administrative notifications
- Improve site performance, features, layout, games, security, and user experience
- Comply with legal obligations
- Enforce our Terms of Service
3. Cookies and Local Storage
QuantaCade may use cookies, browser storage, and similar technologies to:
- Keep users logged in
- Remember preferences
- Store game audio settings
- Support security/session controls
- Improve site functionality
- Analyze site usage
- Prevent fraud or abuse
You may be able to limit cookies in your browser settings, but some site features may not work correctly if cookies or browser storage are disabled.
4. How We Share Information
We may share information with:
- Payment processors such as PayPal
- Hosting and infrastructure providers
- Email delivery providers
- Security, fraud prevention, and anti-abuse tools
- Analytics or performance tools
- Contractors or service providers helping us operate QuantaCade
- Legal, regulatory, or law enforcement authorities when required or appropriate
- Successors in the event of a merger, sale, transfer, restructuring, or similar transaction
We do not sell your personal information for money.
5. Payment Processing
Membership payments may be processed by PayPal or another third-party payment provider. Your payment information is subject to that provider’s own terms and privacy policy.
QuantaCade may receive transaction identifiers, subscription identifiers, payment status, billing status, cancellation status, and related payment lifecycle information, but does not intend to store full card numbers.
6. Giveaways and Public Features
Certain information may be visible to other users or site visitors, such as:
- Display name
- Leaderboard position
- Game scores or rankings
- Forum posts
- Public profile elements
- Giveaway winner display, where applicable
Do not post private information in public areas of the site.
7. Anti-Cheat, Fraud Prevention, and Security
QuantaCade may use gameplay validation, server-side scoring, session tokens, event logs, seeded game state, honeypot fields, decoy events, suspicious activity detection, IP/device logs, and other security methods.
We use this information to protect fair play, validate rewards, prevent fraud, investigate suspicious activity, enforce rules, and protect the site.
8. Data Retention
We keep information for as long as reasonably needed to operate QuantaCade, provide services, maintain account and membership records, validate gameplay and rewards, resolve disputes, comply with legal obligations, maintain security, and enforce our Terms.
Some records, such as transaction logs, audit trails, reward records, giveaway records, and anti-cheat/security logs, may be retained even after account closure if needed for legal, security, fraud prevention, accounting, or dispute purposes.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no website, server, payment system, or transmission method can be guaranteed to be completely secure.
You are responsible for keeping your account login credentials secure.
10. Children’s Privacy
QuantaCade is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to QuantaCade, contact us so we can review and delete the information where appropriate.
11. Your Choices
Depending on your location and applicable law, you may have rights to:
- Access personal information we maintain about you
- Correct inaccurate information
- Request deletion of certain information
- Opt out of certain communications
- Request information about how your data is used
- Limit certain processing where applicable
Some requests may be limited by legal, security, fraud prevention, accounting, dispute, or operational requirements.
12. California and Other State Privacy Rights
Some U.S. states provide additional privacy rights. Depending on whether those laws apply to QuantaCade and to your relationship with us, you may have rights to know, access, correct, delete, or receive information about certain personal data practices.
To submit a privacy request, contact us using the information below.
13. Email Communications
We may send transactional or administrative emails related to your account, membership, payment status, gameplay, giveaways, support messages, claim threads, security, or site operations.
If we send marketing emails, we will provide a way to unsubscribe where required.
14. Third-Party Links
QuantaCade may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of QuantaCade after changes means you accept the updated Privacy Policy.
16. Contact
Questions or privacy requests may be sent to:
