Plans

QC Support Ticket

Sample membership plan

QC Support Ticket - (BASIC)

Run a complete free Joomla help desk on one domain with unlimited tickets and customers, three agents, three departments, and protected web attachments.

FreeNo Expiration
  • 1 Licensed domain
  • 3 Agents
  • 3 Departments
  • 10 Categories
  • Unlimited Customers
  • Unlimited Tickets
  • Protected website attachments
  • Notification emails
DetailsChoose Plan
Sample membership plan

QC Support Ticket - (PRO)

Expand the help desk across five domains with more agents and departments, unlimited categories, custom fields, reusable responses, HTML email, and reports.

19.99 USD/ 1 year
  • 5 Licensed domains
  • 10 Agents
  • 10 Departments
  • Unlimited Categories
  • 10 Custom fields
  • Custom HTML Email Templates
  • Canned responses
  • Reporting
DetailsChoose Plan
QC Support Ticket - (MAX)

QC Support Ticket - (MAX)

Unlock the complete QCST help desk with unlimited team structure, email-created tickets and replies, mailbox routing, merge/split tools, and scheduled analytics.

29.99 USD/ 1 year
  • Unlimited Licensed domains
  • Unlimited Agents
  • Unlimited Departments
  • Unlimited Custom fields
  • Create tickets by email
  • Reply to tickets by email
  • Ticket merge + split
  • Scheduled reports
DetailsChoose Plan
Compare Plans
Feature
QC Support Ticket - (BASIC)
QC Support Ticket - (PRO)
QC Support Ticket - (MAX)
Licensed domains
1 domain for QC Support Ticket - (BASIC)
5 domains for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Support
Standard for QC Support Ticket - (BASIC)
Standard for QC Support Ticket - (PRO)
Priority for QC Support Ticket - (MAX)
Agents
3 agents for QC Support Ticket - (BASIC)
10 agents for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Departments
3 departments for QC Support Ticket - (BASIC)
10 departments for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Categories
10 categories for QC Support Ticket - (BASIC)
Unlimited for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Customers
Unlimited for QC Support Ticket - (BASIC)
Unlimited for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Tickets
Unlimited for QC Support Ticket - (BASIC)
Unlimited for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Ticket replies
Unlimited for QC Support Ticket - (BASIC)
Unlimited for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Ticket history
Unlimited for QC Support Ticket - (BASIC)
Unlimited for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Protected website attachments
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Agent / department assignment
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Ticket priorities
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Ticket statuses
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Search
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Filtering + sorting
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Pagination
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Notification emails
Built-in design for QC Support Ticket - (BASIC)
Custom HTML for QC Support Ticket - (PRO)
Custom HTML for QC Support Ticket - (MAX)
Frontend design controls
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Frontend text controls
Included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Custom fields
Not included QC Support Ticket - (BASIC)
10 fields for QC Support Ticket - (PRO)
Unlimited for QC Support Ticket - (MAX)
Custom HTML Email Templates
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Department-specific Email Templates
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Canned responses
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Agent signatures
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Internal notes
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Ticket labels
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Customer satisfaction ratings
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Customer satisfaction / follow-up reminders
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
CSV export
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Reporting
Not included QC Support Ticket - (BASIC)
Expanded for QC Support Ticket - (PRO)
Advanced for QC Support Ticket - (MAX)
Agent notification preferences
Not included QC Support Ticket - (BASIC)
Included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Create tickets by email
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Reply to tickets by email
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Department inbound mailbox routing
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Inbound email attachment import
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Authorized agent email commands
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Ticket relationships
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Ticket merge + split
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Advanced analytics
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Scheduled reports
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)
Scheduled report CSV attachments
Not included QC Support Ticket - (BASIC)
Not included QC Support Ticket - (PRO)
Included QC Support Ticket - (MAX)